Shipping Policy


Thank you for shopping with TrendyHall. This Shipping Policy explains how orders are processed, shipped, and delivered through TrendyHall.store.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next working day.
  • In rare cases, processing may take longer due to high order volume, stock availability, or operational delays.

2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days
  • Other Cities & Rural Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on:

  • Courier partner operations
  • Weather conditions
  • Festivals or public holidays
  • Remote delivery locations

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping promotions may be offered on selected products or order values.

4. Order Tracking

Once your order is shipped:

  • Tracking details will be sent via email, SMS, or WhatsApp (if applicable)
  • Customers can use the tracking number to monitor shipment status

5. Delivery Attempts

Courier partners may attempt delivery multiple times. If the customer is unavailable:

  • The package may be returned to us
  • Re-shipping charges may apply for re-delivery requests

Customers are requested to provide accurate shipping details and contact information to avoid delivery issues.

6. Delayed Deliveries

While we aim to deliver orders on time, TrendyHall is not responsible for delays caused by:

  • Courier service disruptions
  • Natural disasters or weather conditions
  • Government restrictions
  • Unexpected operational issues

We will still do our best to assist customers in tracking and resolving delayed shipments.

7. Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect or incomplete address is provided:

  • Delivery delays may occur
  • Additional shipping charges may apply
  • Orders may be cancelled if undeliverable

8. Damaged Packages

If your package arrives damaged:

  • Do not accept the package if visibly tampered with
  • Contact us immediately with photos/videos of the package and product

Claims for damaged deliveries should be reported within 48 hours of delivery.

9. International Shipping

Currently, TrendyHall may only ship within India unless otherwise specified on the website.